Hello there! I'm sure you must have heard that we have upgraded the experience for you on the new app we built just for you!
Why a new Quidax App?
This new Quidax experience is our biggest update yet.
It is the first step towards giving you all the features you asked for. It is also the beginning of more features to come. We created it for where your crypto journey is going, not just where you are now.
This new app allows us to add all the features you have been asking that weren’t able to add in the old app;
- Futures Trading
- Margin Trading
- Loan
- Earn: We are starting with USDT and will add more cryptos you can earn on.
Except for Earn, the features above won’t go live on Monday, July 7. We will be adding them in the coming weeks and months.
The new Quidax experience will start rolling out from Monday, July 7. But we know every upgrade comes with a few questions, so scroll through the FAQs below to get fully prepared for what’s ahead. Because we are leaving no one behind in this upgrade
Why are we upgrading to a new Quidax mobile and web app?
We listened to your feedback, reimagined our platform, and created an experience that puts you first. The new Quidax is a new app experience, built to make your crypto journey smoother, faster, and more rewarding. We want to keep seeing you win and Quidax 3.0 is the foundation for everything your trading and money goals can grow into.
What’s new in the fresh Quidax app?
- Instant Swap
Trading with Instant Swap has been upgraded so you can swap assets in seconds with smoother performance - Order Book (Spot Trading)
Our spot trading (Order Book) will be faster and more reliable, giving you more control over how you trade. - Earn (formerly USD Savings)
- USD Savings is now Earn.
- All USD balances will be converted to USDT at 1:1 based on market rates.
- If you have at least 5 USDT in your wallet, you’ll earn 10% annual interest.
- Withdrawals to Domiciliary accounts are paused.
- If you have different USD Savings plans (for rent, trips, gifts, etc), you will need to write down how much you have saved in each plan. Everything will move into one USDT wallet, so this helps you remember what each part was for.
- Fiat Deposits & Withdrawals will be faster, secure, and more reliable.
Now, to other common questions:
When will I get access to the new Quidax App?
We rolled out the new app in groups, starting from July 7. That means Quidaxians got access to it on different days.
How can I access the new Quidax app and website?
You can get the new app on Android and iOS or use it on the web with the links below:
Note: The new app and website links are different from the old ones. If you see a “You’ve been migrated” message on the old app or web, switch to the new ones above.
We've also created How to videos for you here 👇
What’s Happening to Quidax Usernames?
Your current username will be migrated with your account. That means your cherished QUsername is still yours.
What Else is Changing About QUsernames?
While you’ll have the same username, you won’t be able to use it to send or receive funds, referrals.
What’s happening to referral?
The Referral Program and rewards for referrals will be paused. But you can still invite your friends to Quidax without the referral bonus (for now).
Is there going to be a referral program later?
For the new Quidax app, we are introducing an Affiliate Program with juicier rewards. Stay tuned, you’ll love what’s coming.